Get in Touch

Our team is here to support you with anything you need — product questions, routine guidance, or order assistance.

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Packaging & Delivery

FAQ Services

Returns Policy

Find Us

Amman, Jordan

Support

Call: +962 79641 7890
Email: support@organicbyhala.com

Working hours

Sun- Thu: 08:30 – 20:00
Fri & Sat: 15:30 – 21:30

Have Any Questions?

Reach out — we’re here to guide you on your hair and scalp journey.

Frequently Asked Questions

How long does it take to see results?

Most users notice improvements in scalp comfort and hair texture within 7–14 days. Growth-related results usually appear within 4–8 weeks of consistent use.

Are your products suitable for all hair types?

Yes. Our formulas are designed to support straight, wavy, curly, chemically treated, and dyed hair.

Is the Lash Serum safe for sensitive eyes?

Our Lash Serum is water-based, lightweight, and free of prostaglandin analogs. Most users with sensitive eyes tolerate it well.

How often should I use the products?

Root to End: 3–4 times per week
Aqua Biotin: Daily for best results
Lash Serum: Once daily, day or night

Do you ship internationally?

Yes. We ship worldwide from Jordan, with delivery times depending on location.

What if my order arrives damaged?

Free Delivery

Above 30 JOD

Easy Payment

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Have Questions?

Email: support@organicbyhala.com
We usually reply within 24 hours.